Computer Testing

At Elem, we take quality and reliability seriously. We understand that when you purchase a computer from us, you're not just buying a machine; you're investing in a tool that should seamlessly integrate into your digital life. To ensure that each computer we offer is ready to deliver the performance and dependability you deserve, we subject them to a series of rigorous tests and evaluations. Here's an inside look at our testing process before we list any used device for sale:

1. Initial Inspection:

Before any testing begins, our team of experts performs a comprehensive visual inspection of each computer. This includes a thorough examination of the external components, including the chassis, ports, and peripherals. We check for any visible defects, damages, or irregularities. We also clean and sanitize the entire device.

2. Hardware Inspection and Testing:

We also test the computer's internals, inspecting hardware components. Our technicians test the processor, memory, ports, storage drives, and graphics card (if applicable) to ensure that they meet and are operating within specification. Any discrepancies are flagged for immediate attention. Devices are not shipped to you if they do not pass testing.

3. Stress Testing:

To guarantee the computer's reliability under heavy workloads, we subject it to stress tests. These tests push the system to its limits, evaluating its stability, thermal performance, and responsiveness under demanding conditions. We want the computer to perform properly even under higher than expected conditions to ensure our users or unlikely to see any issues.

4. Software Evaluation:

We install and configure the latest operating system and necessary drivers on the computer. This step ensures that the computer is not only physically sound but also software-ready. We verify that all pre-installed software and applications work seamlessly. Computers are factory reset prior to shipping.

5. Connectivity Testing:

Connectivity is crucial in today's digital world. We thoroughly test all connectivity options, including Wi-Fi, Bluetooth, USB ports, HDMI outputs, and more, to confirm they function as expected.

6. Display Quality Assessment:

For systems with displays, we scrutinize screen quality, checking for resolution, color accuracy, brightness, and any potential issues like dead pixels or screen bleeding. Your visual experience is important to us and we grade used devices conservatively to make sure you are happy.

7. Battery Life Testing:

For laptops and portable devices, we run battery life tests to determine the actual duration of battery use under various conditions. We want you to know what to expect when you're on the go.

8. Quality Control Checklist:

All our testing results are compiled into a comprehensive quality control checklist. This document records every aspect of the computer's performance and condition. Only computers that pass every test are deemed ready for sale.

9. Final Review and Packaging:

After purchase the computer undergoes a additional review to ensure that it meets our quality standards. After this, we carefully package it for safe shipping, so it arrives at your doorstep in perfect condition.

Our commitment to thorough testing isn't just about quality assurance; it's about providing you with the peace of mind that your investment in a computer from Elem is one you can rely on. We stand behind our products, and our rigorous testing process is the backbone of our promise to deliver the best computers to our valued customers. We also back our devices with a full year warranty where other companies only warranty used devices for 30 or 90 days. Thank you for trusting us and we hope you love your computer.