For any product feel free to contact us for more information and photos about product condition. We are more than happy to help and send pictures to make sure you are happy with your purchase.

At Elem, we understand that not all computers are created equal, and we want to provide our customers with the most accurate and transparent information about the condition of the products we offer. To achieve this, we've implemented a comprehensive condition grading system for used and new computers. This system helps you make informed choices, ensuring that you receive a computer that matches your expectations and requirements.

Our condition grades include:

1. New:

Description: New computers are pristine, untouched, and in their original packaging. They have never been used or activated, and all accessories and components are included. You can expect a brand-new, out-of-the-box experience.

2. Used - Like New:

Description: Computers in "Like New" condition are very lightly used, if at all. They exhibit minimal signs of wear and tear, with no significant blemishes, scratches, or cosmetic defects. These machines are fully functional and come with all original accessories.

3. Used - Very Good:

Description: Computers in "Very Good" condition are gently used and may have some minor cosmetic imperfections such as light scratches or scuffs. These marks are typically superficial and do not affect the performance or functionality of the computer. All essential accessories are included.

4. Used - Good:

Description: Computers graded as "Good" have been previously owned and show moderate signs of wear. They may have noticeable cosmetic defects like scratches, scuffs, or minor dents. Despite these imperfections, the computer is fully functional and comes with essential accessories.

5. Used - Fair:

Description: Computers in "Fair" condition have been well-used and may display substantial signs of wear and cosmetic defects. This can include noticeable scratches, dents, or other blemishes. While these computers may not look perfect, they still operate effectively and come with the basic accessories required for functionality.

Our Commitment to Transparency:

At Elem, we are committed to providing you with a clear and honest assessment of the condition of each computer we offer. Our condition grading system is designed to help you make an informed choice, whether you prioritize a pristine appearance or are more concerned with functionality and affordability.

We carefully inspect and evaluate each computer to ensure that it falls into the appropriate condition category, and we provide detailed product descriptions for transparency. We want you to have confidence in your purchase, knowing that the condition of the computer aligns with your expectations.

Remember that the choice of condition depends on your personal preferences and budget. Whether you opt for a "Like New" computer for a premium experience or a "Good" or "Fair" computer for an affordable option, we're here to help you find the ideal solution to meet your needs.

At Elem, our goal is to offer you a seamless and trustworthy computer shopping experience. If you have any questions or require further clarification about our condition grading system please contact us. Your satisfaction is our top priority.